Payment Disputes

Introduction

As part of my final-year project before graduating as an Information Systems Engineer, I collaborated with a regional health clinic in my hometown.

The clinic aims to become a regional leader in the province of Entre Ríos, Argentina. Its vision is to be the top comprehensive health services provider for the city and surrounding areas, offering hospitalization, surgical procedures, diagnostics and imaging, and consultation rooms.

The Problem: Documentation Bottlenecks

The clinic faced critical information management issues that affected its billing, compliance, and revenue.